From time to time we are told by our students that the internet connection in the Library does not work as one wishes. The IT department is occasionally troubleshooting various wireless network problems, but it is not always easy to find the problem since they need lots of information that we don´t always have.
One should always remember that there are over 2000 people each day that is connected to the Internet, so it shouldn´t be a surprise that once in a while some of you are thrown out from the net sometimes or that it doesn´t work as fast as you would like.
One should also remember that it is not always the network that is the problem, the error could be related to the computer, for example because it is not updated or it is external interference that affects. The external interference could be from a broken computer nearby or network in neighboring property.
When you want to connect to the net you get two different options. You can either choose HB-guest or Eduroam. As a student you should always choose Eduroam in the first place. HB-guest is foremost for our external users. First time you connect to Eduroam it must be from your home university, after that you can use internet connection when you visit other universities that also have Eduroam. Read more about wifi at the IT departments website.
Please come to the information point and tell us if you feel you have problems with our wireless network.
Text: Tandis Talay